Had to replace my vechicle for my rural route and its hard to find a vehcile that doesnt have a center console anymore. So when looking for a new vechicle i looked for a car dealer that could install them for me. Lets just say i got screwed over the install and got charged for 10 hours labor for at most a 3 hour job. And then i had to take it back to get redone because i almost went thru a customers garage door. I could write a book on the experince i had woth the dealership, safe to say they didnt get it fixed and i had to take somewhere else to get it finished correctly. But, im here to say, that i emailed the company and called the number on the business card that came with the parts. I told the person who answered what was going on and he said to take pictures of the setup and he could let me know what was wrong and he did quickly. So i informed the original installers, what was wrong and to fix it, they did sort of. It lasted for about a month when all of a sudden the brake stuck and wouldnt release because a spring had broken.. I called the safedrive cust service person again and he overnighted me the spring i needed plus a new brake cable at no charge. Talk about a company that backs their prodoct, wwell they do here at safedrive. I would implore anyone looking to have this done go with a company that backs their product like they do here. in a year i will have the brake/gas wires replaced and then get the kit for the 2nd year to keep the warranty going. and after getting the new spriing and brake line installed with a link to the install process for my regular mechanic shop it was fixed properly and i have been going strong with now issues what so ever. And i love the fact that when im done with my route all i have to do is get in on the driver side and drive home without having to detach any of the controls.